Associate Account Manager

Client Relationship Executive – Fantastic Career Progression! £32,000–£36,000 DOE | Outskirts of Tunbridge Wells (Must be able to drive)

Monday–Friday, 9am–5pm | Permanent
Looking for a customer-focused role with genuine career progression?

An exciting opportunity has arisen to join a successful, growing business that truly values its people!
This is the perfect next step for someone with office-based customer service or account management experience who loves building relationships and wants to develop their career.

With full training, ongoing mentoring and a clear pathway into an Account Manager position, this is much more than just another customer service role!

About the role Working alongside an experienced Account Manager, the successful candidate will become a key point of contact for customers, ensuring they receive a first-class service.

Responsibilities will include:

• Building strong relationships with new and existing customers
• Handling customer enquiries via phone and email
• Processing orders and managing payments
• Resolving queries efficiently and professionally
• Keeping CRM records accurate and up to date
• Attending occasional trade shows (approximately 4–5 per year)
• Developing product knowledge and working towards progression into Account Management

What we are looking for The ideal candidate will be a confident communicator who enjoys working with people and takes pride in delivering excellent customer service.

Essential requirements:

• Previous office-based experience in Customer Service or Account Management
• Excellent communication and relationship-building skills
• A friendly, professional and proactive approach
• Strong attention to detail and organisational skills
• Confident IT and typing abilities
• A positive attitude and willingness to learn and develop
• A genuine team player

A driving licence and access to a car are essential due to the location.
What’s in it for you? There’s plenty to get excited about!

• £32,000–£36,000 salary, depending on experience
• Hybrid working – work from home Mondays and Fridays after probation
• 31 days’ holiday, including bank holidays, increasing with service
• Private healthcare and pension
• Monday to Friday, 9am–5pm – no weekends!
• Free onsite parking
• Smart-casual dress code
• Full training and ongoing mentoring
• Genuine progression into an Account Manager role
• Friendly, supportive and professional team

About the company This established, values-led business has built a strong reputation for delivering excellent customer service and developing lasting relationships.
With a welcoming team, a collaborative culture and a genuine commitment to employee development, it’s an excellent place to build a long-term career.

Important dates Interview Day: Early December 2026
Start Date: January 2027

Ready for your next career move?

If you’re looking for a role where your customer service skills will be valued, your development will be supported and your career can really take off, this could be the perfect opportunity.

Apply today to be considered for the December interview day – don’t miss out!
 
In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.

INDHF