Job type: Permanent / Full Time

Customer Service Coordinator role is to be the primary point of contact for customers, providing exceptional service and support to address inquiries, resolve issues, and enhance customer satisfaction.

Responsible for understanding and responding to customer needs, offering relevant information about products and services, and ensuring a seamless and positive customer experience.  
  
Duties and responsibilities
 Troubleshoot and resolve customer issues efficiently and effectively

  • Proactively follow up on matters to ensure results are returned in a timely manner.
  • Ensuring clear and concise communication is provided throughout when handling any customer and supplier queries.
  • Maintain up-to-date knowledge of the company’s products, services, and promotions.
  • Prioritize tasks based on urgency and importance.
  • Work closely with other departments, such as sales, marketing, and technical support, to ensure cohesive service delivery.
  • To help maintain a positive team environment by displaying high levels of motivation and excellent team spirit.
  • To assist with the training of new members of staff.
  • Working with the Customer Services Manager to promote and manage ongoing process improvements and efficiencies.  

Qualifications/Experience
  
Minimum 2 years’ experience working in a Customer Service department. Good IT skills, excellent attention to detail, ability to problem solve and a good understanding and working with a technology focused organization.
  
Apply Now!
  
Don’t miss this chance to join an amazing team!
Interviews happening now – contact Helen at ME Recruits today!
   
In application for this role, you are consenting to TN Recruits Ltd retaining yourdetails to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.

Looking for a graduate career where ambition is genuinely rewarded?

Want to develop commercial skills, progress quickly and build serious earning potential?

Confident with people and interested in sales, business and building relationships?

Recruitment could be the career you haven’t considered yet.
About the Opportunity An exciting opportunity is available for an ambitious graduate to start a career as a Graduate Recruitment Consultant.

No previous recruitment experience is required. What matters is confidence, drive, resilience and the desire to build a successful career.
This is a fast-paced, sales-focused role offering excellent training, strong progression and the opportunity to directly influence earnings through performance.

The Role As a Graduate Recruitment Consultant, the successful candidate will learn how to develop new business, build client relationships, recruit candidates and manage a busy temporary recruitment desk.
It is varied, commercial and people-focused – ideal for someone who wants responsibility early in their career.

Key Responsibilities

  • Develop new business through telephone sales, email, social media and networking
  • Build relationships with clients and understand their recruitment needs
  • Interview, assess and match candidates to temporary opportunities
  • Manage temporary workers, compliance and ongoing client communication
  • Solve problems quickly and take ownership of the recruitment process

Essential Skills This opportunity is open to graduates from all degree disciplines.

The successful Graduate Recruitment Consultant will bring:

  • Confidence and strong communication skills
  • Commercial awareness and an interest in sales
  • Resilience, ambition and a strong work ethic
  • High emotional intelligence and good problem-solving skills
  • The confidence to pick up the phone, build relationships and make things happen

Desirable Experience Previous recruitment experience isn’t necessary.
Experience gained through part-time work, placements or internships in sales, customer service, hospitality, retail or another people-focused environment could be beneficial.

More importantly, the successful candidate will be motivated to learn and ready to put the work in.
Benefits This is a career where strong performance can be rewarded quickly.

  • Monthly commission plus quarterly and annual bonus opportunities
  • Estimate year one OTE £30-35,000 but completely uncapped
  • Excellent induction, weekly training and external professional development
  • Healthcare insurance after three months
  • Hybrid working opportunities once established
  • Opportunity to join a nine-day fortnight after six months

There is also free parking, regular staff socials, 20 days’ holiday plus bank holidays and approximately three additional days over Christmas.

Why Apply? A career in recruitment can offer graduates something many traditional graduate routes cannot – the chance to progress and increase earnings based on performance rather than simply time served.

The Graduate Recruitment Consultant will join a friendly team of 11 where people support each other while maintaining a healthy competitive edge.
For someone ambitious, commercially minded and motivated by results, there is significant scope to develop both their career and earning potential.
Next Steps Recruitment experience isn’t required. Potential is.

For a graduate considering recruitment, sales, business development or a commercial career, this Graduate Recruitment Consultant opportunity could be the starting point for something much bigger.

Applicants who call to follow up their application and send an enthusiastic video cover letter will have an advantage.

Interviews are taking place now.
Apply today and discover where a career in recruitment could take you.

In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.

INDEF

Legal Cashier – Up to £35,000 + Hybrid Working A large, renowned and well-established firm is looking for an experienced Legal Cashier to join its friendly and close-knit finance team.
This is a fantastic opportunity for someone with cashiering experience who takes pride in accuracy, enjoys working with people and wants to become part of a supportive and collaborative environment.
With hybrid working, excellent benefits and 27 days’ holiday, this Legal Cashier role offers a great combination of flexibility, stability and team culture.
About the role
The successful Legal Cashier will join an established team consisting of a Chief Cashier and four cashiers, working closely together to support the wider firm.
Key aspects of the role will include:

  • Supporting the day-to-day cashiering requirements of the firm
  • Responding to queries from colleagues across the wider business
  • Working closely with the Chief Cashier and fellow cashiers
  • Maintaining a high level of accuracy and attention to detail
  • Communicating confidently with people throughout the firm
  • Building strong working relationships across different teams

The vacancy has arisen due to a member of the cashiering team retiring, providing an excellent opportunity to join a stable and experienced department.
The role will initially be office-based during onboarding, moving to four days in the office and then three days following probation, with a minimum requirement of two office days.

What we are looking for
The ideal candidate will:

  • Have previous cashiering experience
  • Ideally have experience working as a Legal Cashier
  • Have excellent attention to detail
  • Be confident speaking with people at all levels
  • Be comfortable dealing with queries from across a busy firm
  • Have a friendly and professional communication style
  • Enjoy working as part of a collaborative, close-knit team

What’s in it for you

  • Salary up to £35,000
  • Hybrid working
  • Working hours of 9.15am–5.30pm
  • 27 days’ annual leave, excluding Bank Holidays
  • Pension
  • Life insurance
  • A range of additional benefits
  • Friendly and collaborative finance team
  • Opportunity to join a large, renowned and established firm

About the company
This is a large, highly established and renowned firm with a strong reputation and a people-focused culture.
The finance team is described as friendly, collaborative and close-knit, with the Legal Cashier joining a team consisting of a Chief Cashier and four cashiers.
The firm is looking to recruit as soon as possible, so candidates interested in making their next move are encouraged to apply without delay.
Interested? Apply now for this Legal Cashier opportunity or contact TN Recruits ASAP to find out more.
In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.

Looking for a Multi Department Legal Secretary role where no two days are the same?

Want excellent benefits, genuine career progression and long-term stability with a highly respected legal practice?

This is a fantastic opportunity for an experienced Multi Department Legal Secretary to become a valued part of a friendly, supportive team.

Interviews are taking place immediately – apply today to avoid missing out.

What’s in it for You?
This Multi Department Legal Secretary opportunity offers:

  • Circa £28,500–£30,000+ DOE
  • 25 days’ holiday plus bank holidays
  • Pension scheme
  • £1,300 annual contribution towards travel or other costs
  • Ongoing training and development
  • Genuine career progression opportunities
  • Friendly and collaborative working environment
  • Stable, long-term career prospects
  • Varied work across different areas of law

About the Role
As a Multi Department Legal Secretary, the successful candidate will provide essential support across several legal departments, helping to cover busy periods and annual leave.

Key responsibilities include:

  • Audio typing and dictation
  • Opening and closing client files
  • Managing client enquiries and correspondence
  • Answering and directing telephone calls
  • Supporting fee earners across multiple departments
  • Preparing legal documentation and correspondence
  • Maintaining accurate records and case files
  • Managing multiple priorities and deadlines
  • Ensuring a consistently professional client experience

What We’re Looking For
The successful Multi Department Legal Secretary will have:

  • Previous Legal Secretary experience
  • Ideally, experience within Private Client, Litigation, Family and/or Personal Injury
  • Strong audio dictation and legal administration skills
  • Excellent organisation and time management
  • Confidence supporting different teams and fee earners
  • Strong communication and client care skills
  • The ability to manage competing priorities
  • A proactive, adaptable and professional approach

About the Company
This is an established and highly regarded legal practice employing more than 80 professionals.
The firm offers:

  • An excellent reputation for client service
  • A supportive and collaborative culture
  • Investment in training and development
  • Genuine opportunities for career progression
  • A stable environment where employees can build long-term careers

For an experienced Multi Department Legal Secretary looking for more variety, excellent benefits and the chance to develop within a successful practice, this could be the ideal next move.

Ready to Apply?

Don’t miss this Multi Department Legal Secretary opportunity.

Interviews are taking place now, so apply today or contact TN Recruits for a confidential conversation before the position is filled.

In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.

INDHF

Looking for a Multi Department Legal Secretary role where no two days are the same?

Want excellent benefits, genuine career progression and long-term stability with a highly respected legal practice?

This is a fantastic opportunity for an experienced Multi Department Legal Secretary to become a valued part of a friendly, supportive team.

Interviews are taking place immediately – apply today to avoid missing out.

What’s in it for You?
This Multi Department Legal Secretary opportunity offers:

  • Circa £28,500–£30,000+ DOE
  • 25 days’ holiday plus bank holidays
  • Pension scheme
  • £1,300 annual contribution towards travel or other costs
  • Ongoing training and development
  • Genuine career progression opportunities
  • Friendly and collaborative working environment
  • Stable, long-term career prospects
  • Varied work across different areas of law

About the Role
As a Multi Department Legal Secretary, the successful candidate will provide essential support across several legal departments, helping to cover busy periods and annual leave.

Key responsibilities include:

  • Audio typing and dictation
  • Opening and closing client files
  • Managing client enquiries and correspondence
  • Answering and directing telephone calls
  • Supporting fee earners across multiple departments
  • Preparing legal documentation and correspondence
  • Maintaining accurate records and case files
  • Managing multiple priorities and deadlines
  • Ensuring a consistently professional client experience

What We’re Looking For
The successful Multi Department Legal Secretary will have:

  • Previous Legal Secretary experience
  • Ideally, experience within Private Client, Litigation, Family and/or Personal Injury
  • Strong audio dictation and legal administration skills
  • Excellent organisation and time management
  • Confidence supporting different teams and fee earners
  • Strong communication and client care skills
  • The ability to manage competing priorities
  • A proactive, adaptable and professional approach

About the Company
This is an established and highly regarded legal practice employing more than 80 professionals.
The firm offers:

  • An excellent reputation for client service
  • A supportive and collaborative culture
  • Investment in training and development
  • Genuine opportunities for career progression
  • A stable environment where employees can build long-term careers

For an experienced Multi Department Legal Secretary looking for more variety, excellent benefits and the chance to develop within a successful practice, this could be the ideal next move.

Ready to Apply?

Don’t miss this Multi Department Legal Secretary opportunity.

Interviews are taking place now, so apply today or contact TN Recruits for a confidential conversation before the position is filled.

In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.

Residential Property Legal Secretary
 
Tunbridge Wells | Competitive Salary + Bonus Scheme | Hybrid Working
 
An excellent opportunity has arisen for an experienced Residential Property Legal Secretary to join a highly respected legal practice in Tunbridge Wells.
This is a fantastic chance for a Residential Property Legal Secretary with conveyancing experience to become part of a friendly, supportive team with genuine career progression and flexible working options.
 
About the role
Supporting fee earners within the Residential Property team, duties will include:

  • Managing client communications via phone and email
  • Liaising with solicitors, estate agents, lenders and third parties
  • Preparing legal documents and correspondence
  • Undertaking property searches
  • File management, scanning and administration
  • Providing full secretarial support throughout the conveyancing process

What we are looking for

  • Previous experience as a Residential Property Legal Secretary
  • Strong conveyancing knowledge from instruction through to completion
  • Excellent organisational and communication skills
  • Friendly, professional and proactive approach
  • Ability to work effectively within a busy team

What’s in it for you

  • Competitive salary
  • Bonus scheme
  • 27 days holiday plus Bank Holidays
  • Additional Christmas leave
  • Pension scheme
  • Healthcare plan
  • Hybrid working after probation
  • Friendly team environment
  • Career progression opportunities

About the company
This established legal practice is well known for its excellent reputation, supportive culture and commitment to employee development. Joining the team offers the opportunity to build a long-term career within a successful and growing firm.
 
In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise

Residential Property Legal Secretary
 
Tunbridge Wells | Competitive Salary + Bonus Scheme | Hybrid Working
 
An excellent opportunity has arisen for an experienced Residential Property Legal Secretary to join a highly respected legal practice in Tunbridge Wells.
This is a fantastic chance for a Residential Property Legal Secretary with conveyancing experience to become part of a friendly, supportive team with genuine career progression and flexible working options.
 
About the role
Supporting fee earners within the Residential Property team, duties will include:

  • Managing client communications via phone and email
  • Liaising with solicitors, estate agents, lenders and third parties
  • Preparing legal documents and correspondence
  • Undertaking property searches
  • File management, scanning and administration
  • Providing full secretarial support throughout the conveyancing process

What we are looking for

  • Previous experience as a Residential Property Legal Secretary
  • Strong conveyancing knowledge from instruction through to completion
  • Excellent organisational and communication skills
  • Friendly, professional and proactive approach
  • Ability to work effectively within a busy team

What’s in it for you

  • Competitive salary
  • Bonus scheme
  • 27 days holiday plus Bank Holidays
  • Additional Christmas leave
  • Pension scheme
  • Healthcare plan
  • Hybrid working after probation
  • Friendly team environment
  • Career progression opportunities

About the company
This established legal practice is well known for its excellent reputation, supportive culture and commitment to employee development. Joining the team offers the opportunity to build a long-term career within a successful and growing firm.
 
In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise

Ready to take the next step from Private Client Legal Secretary to Paralegal, or looking to progress your career as a Private Client Paralegal?
 
Do you enjoy working on Private Client and probate matters while providing outstanding client care?
 
Would you like genuine career progression, excellent training and your CV reviewed within 48 hours?
 
If you’ve answered yes, this could be the perfect opportunity.
 
An exciting opportunity has arisen for a Private Client Paralegal to join a highly respected and well-established law firm in Faversham.
 
Working alongside an experienced Private Client Solicitor, you’ll receive hands-on mentoring, excellent training and genuine opportunities to develop your legal career.
 
This role would suit either:

  • A Private Client Legal Secretary ready for more responsibility.
  • An existing Private Client Paralegal looking to progress.

As the Private Client Paralegal, you will:

  • Support an experienced Private Client Solicitor with a varied caseload.
  • Attend client meetings and prepare follow-up documentation.
  • Draft legal correspondence and client letters.
  • Assist with probate administration.
  • Prepare legal documents and client files.
  • Manage electronic records accurately.
  • Liaise with clients in a professional, patient and compassionate manner.
  • Work closely with colleagues to provide an outstanding client experience.

What we are looking for
The successful Private Client Paralegal will ideally have:

  • Previous experience within Private Client law – either as a Legal Secretary or Paralegal.
  • An understanding of probate administration.
  • Excellent organisational skills.
  • Strong attention to detail.
  • A caring and empathetic approach when dealing with clients.
  • A willingness to learn and develop.
  • The ability to adapt to established ways of working.

What’s in it for you

  • £25,000-£30,000 salary.
  • Annual salary reviews.
  • One-to-one mentoring from an experienced Private Client specialist.
  • Ongoing legal and software training.
  • Opportunities to gain further qualifications.
  • Genuine career progression.
  • Auto-enrolment pension.
  • Summer and Christmas social events.
  • Free onsite parking.
  • Friendly, supportive and close-knit team.
  • Relaxed working environment.
  • Beautiful office with patio and garden.
  • Excellent staff retention.

About the company
This established law firm has built an excellent reputation for delivering exceptional client care and investing in its people.
 
Employees enjoy a friendly, supportive culture where hard work is recognised and career progression is encouraged. Many senior team members have developed their careers internally, making this an excellent opportunity for an ambitious Private Client Paralegal looking to build a long-term future.
 
Apply today for your CV to be reviewed within 48 hours.
 
In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.

Looking for a property role where experience will be genuinely valued?

Want to join a friendly legalteam with approachable leadership and real progression opportunities?

This Residential Property Legal Secretary opportunity offers stability, excellent benefits and a supportive working environment.

Interviews are taking place now, so early applications are strongly encouraged.

A successful Residential Property Legal Secretary can expect:

  • £25,000–£28,000 salary, depending on experience
  • Christmas closure
  • Private medical insurance after probation
  • Perkbox benefits
  • Genuine career progression opportunities
  • Friendly and sociable team culture
  • Supportive colleagues and approachable leadership
  • Long-term career stability within an established legal practice

About the Role
Joining a busy property department, the Residential Property Legal Secretary will work closely with a Partner and the wider team.

Key responsibilities include:

  • Providing full secretarial support alongside another secretary
  • Completing audio dictation and accurate legal typing
  • Drafting legal correspondence and documents
  • Opening and closing files efficiently
  • Liaising professionally with clients and third parties
  • Managing general administrative and secretarial duties
  • Keeping processes organised and matters progressing smoothly
  • Supporting the wider property team when required

The ideal Residential Property Legal Secretary will have:

  • Previous Legal Secretary experience within property
  • Residential or commercial property experience
  • Strong audio typing skills
  • Excellent organisation and attention to detail
  • A process-driven and accurate approach
  • Confidence managing a busy and varied workload
  • Strong communication skills
  • A professional and adaptable manner
  • A collaborative approach and genuine team spirit

About the Company
This established and well-regarded legal practice offers a welcoming environment where teamwork and support are genuinely important.
Candidates can expect:

  • An experienced and collaborative legal team
  • A positive, open-plan working environment
  • Approachable leadership
  • Strong support from colleagues
  • Regular social interaction
  • A close-knit and friendly culture
  • Opportunities to develop and progress long term

For an experienced Residential Property Legal Secretary, this is an excellent opportunity to join a team offering both stability and future progression.

Ready to Apply?

Don’t miss this opportunity. Interviews are taking place now, so apply today or contact TN Recruits for a confidential conversation before the role is filled.

In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.

Looking for a property role where experience will be genuinely valued?

Want to join a friendly legalteam with approachable leadership and real progression opportunities?

This Residential Property Legal Secretary opportunity offers stability, excellent benefits and a supportive working environment.

Interviews are taking place now, so early applications are strongly encouraged.

A successful Residential Property Legal Secretary can expect:

  • £25,000–£28,000 salary, depending on experience
  • Christmas closure
  • Private medical insurance after probation
  • Perkbox benefits
  • Genuine career progression opportunities
  • Friendly and sociable team culture
  • Supportive colleagues and approachable leadership
  • Long-term career stability within an established legal practice

About the Role
Joining a busy property department, the Residential Property Legal Secretary will work closely with a Partner and the wider team.

Key responsibilities include:

  • Providing full secretarial support alongside another secretary
  • Completing audio dictation and accurate legal typing
  • Drafting legal correspondence and documents
  • Opening and closing files efficiently
  • Liaising professionally with clients and third parties
  • Managing general administrative and secretarial duties
  • Keeping processes organised and matters progressing smoothly
  • Supporting the wider property team when required

The ideal Residential Property Legal Secretary will have:

  • Previous Legal Secretary experience within property
  • Residential or commercial property experience
  • Strong audio typing skills
  • Excellent organisation and attention to detail
  • A process-driven and accurate approach
  • Confidence managing a busy and varied workload
  • Strong communication skills
  • A professional and adaptable manner
  • A collaborative approach and genuine team spirit

About the Company
This established and well-regarded legal practice offers a welcoming environment where teamwork and support are genuinely important.
Candidates can expect:

  • An experienced and collaborative legal team
  • A positive, open-plan working environment
  • Approachable leadership
  • Strong support from colleagues
  • Regular social interaction
  • A close-knit and friendly culture
  • Opportunities to develop and progress long term

For an experienced Residential Property Legal Secretary, this is an excellent opportunity to join a team offering both stability and future progression.

Ready to Apply?

Don’t miss this opportunity. Interviews are taking place now, so apply today or contact TN Recruits for a confidential conversation before the role is filled.

In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.