info@tnrecruits.com 01892 571105

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info@tnrecruits.com

01892 571105

Current Vacancies

Sector

Hospitality

Location

Tunbridge Wells

Salary

£18,000

Benefits

Consultant

Ellie Snuggs

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Reservations Coordinator

With impeccable customer service skills and a methodical approach to work, the Reservations Coordinator will play a fundamental role in the creation of an outstanding first impression for this established and highly regarded Tunbridge Wells based company. This is a varied and diverse role, that will require the successful applicant to juggle a multitude of tasks in a calm and efficient manner.

Key Skills and Knowledge:

  • Effective call handling, efficiently transferring calls to the relevant department 
  • Answering guest queries by phone or email, in line with company policy
  • Making recommendations and upselling where required/possible
  • Demonstrating a good knowledge of the local amenities to direct visitors to points of interest
  • Taking part in scheduled training and to proactively take part in relevant meetings
  • Identifying and removing potential H&S hazards

To be successful, applicants will need to have previous experience from within a customer service environment and have a strong knowledge of computer applications e.g. Microsoft office including Outlook and Excel. In addition to this, applicants will need to demonstrate exceptional communication skills along with the enthusiasm and self-motivation to achieve results and complete tasks to deadline.

Candidates MUST be able to drive due to location and be prepared to work evening and weekend shifts.

In return, you will receive a competitive salary, generous benefits and the opportunity to further develop your career within a professional and high sought-after company.

To be considered, please contact Ellie with your CV.

ellie@tnerecruits.com

01892 571105

In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.

TN Recruits Ltd full GDPR policy can be found at www.tnrecruits.com

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